Sending Confirmations and Invites
A guide to Scheduler's automated client communication features.
Sending Confirmations and Invites
Scheduler's automated communication features are designed to save your team time and provide a professional experience for your clients. By automatically sending confirmation emails and calendar invitations, you can reduce manual work and minimise the risk of no-shows.
Confirmation Emails
When an appointment is booked through Scheduler, you can configure the application to automatically send a confirmation email to the client. This email will contain all the important details of the appointment, ensuring that the client has a record of the booking.
Calendar Invitations
In addition to the confirmation email, Scheduler can also send a calendar invitation directly to the client's email address. This allows them to easily add the appointment to their personal calendar with a single click.
Configuration
These features can be enabled or disabled in the Notifications section of your workflow settings. By default, they are enabled to provide the best possible experience for your clients. However, you can choose to disable them if your business has its own processes for sending appointment confirmations.