Docs
Introduction to scheduler

Who Scheduler is for

Learn about the ideal users for the Scheduler application.

Scheduler is specifically designed for businesses that operate with a two-part team structure:

  • Telephone/Inside Agents: These are the staff members responsible for communicating with customers and booking appointments over the phone. They are the primary users of the Scheduler interface.
  • Field Agents: These are the mobile personnel who travel to meet with clients. This can include field sales representatives, service engineers, installers, or any other role that requires on-site appointments.

The application is initially launching for UK-based organisations that use Zoho CRM. Support for other CRMs and regions is planned for the future.

If your business relies on coordinating the schedules of field staff from a central booking team, Scheduler is the perfect tool to enhance your efficiency and accuracy.