Get Support
How to get help with Scheduler.
We're here to help you get the most out of Scheduler. There are several ways to reach our support team.
Live Chat
The fastest way to get help is through our live chat. Look for the chat widget in the bottom-right corner of your screen.
Click the chat icon in the bottom-right corner to start a conversation
Our team typically responds within a few minutes during business hours (Monday to Friday, 9am - 5pm GMT).
Email Support
Prefer email? Send us a message at:
We aim to respond to all emails within 24 hours on business days.
What to Include in Your Support Request
To help us resolve your issue quickly, please include:
- Your Zoho CRM organisation name
- A description of the issue you're experiencing
- Any error messages you've seen
- Screenshots if applicable
- The workflow name (if the issue is workflow-specific)
Video Tutorials
Many common questions are answered in our video tutorials. Before reaching out, you might find your answer there:
Documentation
Browse our comprehensive documentation for detailed guides on every feature: